Terms of Service

Pocket Haat - Terms and Conditions

Welcome to Pocket Haat. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.


1. General Conditions

  • By using this site, you represent that you are at least the age of majority in your jurisdiction or are using the site under the supervision of a parent or guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • We may update, change, or replace any part of these Terms and Conditions by posting updates to our website.

2. Products and Pricing

  • We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's display will be 100% accurate.

  • All prices are subject to change without notice.

  • In the event a product is listed at an incorrect price due to a typographical error, Pocket Haat shall have the right to cancel any orders placed for that product.

3. Order and Payment

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

  • We accept various payment methods, including Cash on Delivery (COD) and secure online payments.

  • We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

4. Shipping and Delivery

  • We provide delivery services within Rangpur and across Bangladesh through our logistics partners.

  • While we aim to deliver within 2–7 business days, delivery times may vary based on your location or unforeseen circumstances (e.g., weather or national holidays).

  • Shipping costs are calculated at checkout and are non-refundable.

5. Returns and Refunds

  • If you receive a damaged, defective, or incorrect product, please notify us immediately upon delivery.

  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging with tags intact.

  • Approved refunds will be processed within a specific timeframe (e.g., 7–10 working days) via the original payment method or mobile banking.

6. Intellectual Property

  • All content included on this site, such as text, graphics, logos, and images, is the property of Pocket Haat and is protected by copyright laws. Unauthorized use of any materials is strictly prohibited.

7. Limitation of Liability

  • Pocket Haat shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or products.

8. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Pocket Haat 

[email protected]

+8801898845620