1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
Personal Information: Name, email address, shipping address, and phone number provided during account creation or checkout.
Payment Information: Payment details processed through secure third-party gateways (we do not store full credit card numbers on our servers).
Device Information: IP address, browser type, and operating system used to access the site.
Usage Data: Pages viewed, time spent on the site, and products interacted with to improve your shopping experience.
2. Use of personal Information
Your data is used for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To send transactional emails, such as order confirmations and shipping updates.
To improve our website functionality and marketing efforts.
To detect and prevent fraudulent transactions.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our business, such as:
Logistics Partners: To deliver your purchased products.
Payment Processors: To securely handle transactions.
Analytics Providers: To help us understand website traffic and usage patterns.
4. Cookies and Tracking
Pocket Haat uses cookies to enhance your browsing experience. Cookies allow us to remember your login details, keep items in your shopping cart, and provide personalized recommendations. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of SSL (Secure Socket Layer) encryption for data transmission and restricted access to personal data for authorized personnel only.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
The right to access the personal data we hold about you.
The right to request the correction of inaccurate information.
The right to request the deletion of your account and associated data.
7. Changes to This Policy
Pocket Haat reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Modified" date.
8. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your data, please contact us at:
Pocket Haat
+8801898845620
